How to Fix a Broken Sales Rep Before It Breaks You
Tuesday, August 19, 2025
You know the moment.
That painful 1:1 where you realise your rep has no clue how to fix their pipeline.
They’re “busy,” but nothing's moving. Numbers are flatlining. Confidence is shot.
Worse? You don’t have weeks to wait for a miracle. You need a plan—and fast.
This isn’t just one rep’s problem. It’s yours.
You’re on the hook for the forecast, the turnaround, the team's performance—and every day this continues, your credibility takes a hit.
This post breaks down the four moments every sales manager dreads—and shows you how to lead through them using the RepRescue methodology. It's the exact playbook built to transform rep performance in six weeks or less
1. The 1:1 Where You Realise Your Rep is Just… Guessing
The challenge:
You’re sitting across from a rep who can’t explain their numbers—or how to fix them.
There’s no strategy, just motion. A pipeline full of fluff and hope. You ask “What’s next?” and get a shrug.
What’s actually going on:
They have no visibility into where their process is broken—prospecting, conversion, deal progression, qualification?
They’re relying on winging it instead of a repeatable plan.
Confidence is gone. They're avoiding hard conversations.
How RepRescue handles it:
Diagnose before you prescribe: Use the REPAIR phase to pinpoint the exact failure points in their funnel.
Get specific: Swap vague goals (“I’ll make more calls”) for measurable daily/weekly inputs—calls, discovery meetings, proposals sent.
Coach for ownership: Make them present their action plan back to you. If they build it, they believe in it. If you spoon-feed it, they won’t.
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